Question 1

What is the standard drop length?

Accepted Answer

Most Karl Wilder London malas have a drop length of forty one centimetres.
Styles with a clasp can also be worn in alternative ways, offering adjustable lengths depending on how you choose to wrap or layer the piece.

This flexibility allows the jewellery to move naturally between meditation and everyday wear while maintaining a refined, understated elegance.

Question 2

Can I request a shorter necklace design?

Accepted Answer

Yes. Length adjustments can be arranged through our concierge team, who will guide you through the options available.

Question 3

What is a Chakra?

Accepted Answer

Chakras are the body’s seven energy centres. Each one influences balance, clarity, and emotional well being.
Our jewellery is created with these centres in mind, offering quiet support and refined intention.
For a deeper explanation, please visit our Understand (https://www.karlwilder.london/my-story/understand-your-energy-gates)page.

Question 4

Where do the stones come from?

Accepted Answer

Our stones are sourced from trusted regions around the world, chosen for both their quality and responsible practice. Every Mala begins with materials gathered with intention and care.

Question 5

What materials are used in your products?

Accepted Answer

We work with genuine semiprecious stones, 925 sterling silver, and fine woven silk as standard.
Bespoke commissions may also be created in gold or platinum.
Every material is selected with intention to reflect the quality and quiet elegance of the Karl Wilder London atelier.

Question 6

Are the stones used in your products real?

Accepted Answer

Yes. Every stone we use is a genuine semiprecious stone selected from trusted sources and chosen for its natural beauty and quality.

Question 7

Do you offer beaded bracelets?

Accepted Answer

Karl Wilder London offers a select collection of woven pearl bracelets.
We do not create semiprecious stone bracelets on silk, as their durability does not meet the standard of our atelier.
For details on upcoming White Collection pieces or bespoke requests, please contact our concierge team.

Question 8

Are your pieces suitable for all genders?

Accepted Answer

All Karl Wilder London pieces are designed to be unisex. Each stone is chosen for its energy and aesthetic qualities rather than for gender. Every Mala and bracelet is created to suit all individuals who feel drawn to the piece.

Question 9

How long does postage take?

Accepted Answer

Delivery usually arrives within three to seven business days, depending on your region and chosen shipping method.
Bespoke and made-to-order pieces may take longer to dispatch, as each one is created individually in our atelier.

Question 10

Do you accept returns on purchases?

Accepted Answer

Karl Wilder London does not offer refunds.
Exchanges are only available in the unlikely event that an item arrives faulty.
For full details, please refer to our Return Policy.(https://www.karlwilder.london/returns-policy)
If you believe your piece has a fault, our concierge team will be happy to assist.

Question 11

What is the repair price?

Accepted Answer

Karl Wilder London offers complimentary repairs within nine months for malas and three months for bracelets, under reasonable circumstances.
Repairs requested outside these periods may incur a service fee.
For an assessment and quotation, please contact our concierge team.

Question 12

What is the bespoke service?

Accepted Answer

The Karl Wilder London Bespoke Service (https://www.karlwilder.london/bespoke)allows you to create a personalised piece through our atelier. You may select your preferred materials, precious metals, and stones to shape a design that reflects your intention and aesthetic.
Our concierge team will guide you through the process and discuss what is possible within the atelier.

Question 13

What is the process of the bespoke service?

Accepted Answer

The bespoke process (https://www.karlwilder.london/bespoke?currency=)begins with a consultation to discuss your ideas, materials, and intention for the piece. A design will then be created for your approval before the crafting begins in our atelier.
Most bespoke creations are completed within three to four weeks.
For guidance or to begin the process, please contact our concierge team.

Question 14

Where can I view your pieces in person?

Accepted Answer

Karl Wilder London necklaces are available exclusively online through our official website.
Our woven bracelets can be found at a select location on Koh Samui, with occasional pop up viewings announced throughout the year.
For updates on future locations or events, please follow our official channels or contact our concierge team.

Question 15

How is a Mala traditionally used?

Accepted Answer

A Mala is a strand of one hundred and eight beads with a larger central bead, known as the Guru bead.
In Karl Wilder London pieces, this is the largest sterling silver bead, placed at the centre of the design.
Traditionally used in Hindu and Buddhist practice, the Mala supports mantra recitation or prayer. One repetition for each bead.

You begin on the bead beside the Guru bead and move one bead at a time with each mantra or breath.
When you reach the final bead before the Guru bead, you turn the Mala and continue in the opposite direction.
The Guru bead. The largest centralised bead is never crossed out of respect.

This gentle rhythm of touch, breath, and repetition helps steady the mind and deepen concentration.

Karl Wilder London
Our Malas honour this tradition while also being crafted as refined pieces of jewellery, carrying both heritage and quiet personal intention.

Question 16

How can I use the Mala in a modern way?

Accepted Answer

A Mala can be used in many personal and meaningful ways.
This suggestion offers a quiet, modern approach designed to bring presence, gratitude, and calm into your daily life.

Begin on the bead beside the central Guru bead. The largest sterling silver bead.
Move one bead at a time between your fingers, taking a slow breath with each one.
On every bead, focus on something you are grateful for.

For example:
I am thankful for my eyes.
I am thankful for my hands.
I am thankful for the people I love.

At first, it may feel unfamiliar, but with practice, this rhythm becomes soothing and grounding.
If you reach the Guru bead. The largest silver centre bead, never cross over it.
Simply turn the Mala and move back in the opposite direction.

Karl Wilder London
A modern way to experience quiet luxury, gratitude, and mindful intention.

Question 17

What is your after-care / jewellery maintenance?

Accepted Answer

Physical care:
Taking care of your product is pretty simple.
Treat your beads with respect, and they will look after you.
Your beads will become dirty over time. It's always good to give them a rinse under cool water and leave them to air dry at room temperature. If they need a little bit more, use only a small amount of natural soap (no harsh chemical soap), rub the soap in your hands, causing it to lather and then run your beads through it and rinse in cool water. leave to air dry.

Spiritual care:
It is important to cleanse your beads regularly, as most beads absorb negative energy from their surroundings. This is one of the reasons beads are so powerful, as they have strong protective and healing qualities.
Once a bead has absorbed many lower vibrations, it needs help in releasing them so that they can function to the best of their abilities.
Plan to cleanse your beads every other new Moon; mark the date of the new Moon in your calendar to remind you.
This is because time around the new Moon has a gentle energy, it works well for setting your intentions and gently cleansing your beads. Once you feel more connected to your beads, you will intuitively sense when they need cleansing.
​
There are several ways of cleansing your beads; this is one way. First, wash your beads well under cool running water, then place them in a container made of natural materials such as glass or clay. It is best to avoid metal or plastic containers. Fill the container with water and dissolve several teaspoons of sea salt into the water. Next, you will place the container with the beads inside, under the new Moon, where they will be surrounded by nature - this will promote the rejuvenation process. If you cannot place your container outside, place it on a windowsill under the new Moon. You can also start the process by placing your beads under the setting sun, where the energy feels very gentle and peaceful, allowing them to absorb the soothing new Moon vibrations as it rises. Conclude the healing the following day by removing the beads from the container and discarding the water. Now wash the beads under cool running water again and let them air dry. Once the cleansing process is finished, it is now time to set clear intentions.
 
There is no wrong or right way to do this. This is just a suggested method.
Find a quiet place and sit comfortably. Hold your beads in your dominant hand. Close your eyes and breathe in deeply, and on each inhale, imagine a white light pouring in through the top of your head and travelling around your body. Attach a positive feeling inside that light. Repeat, at least twice more. Now move all that light and positive thoughts up through your arms and hands and into your beads - they are now cleansed and charged.
Namaskar

Question 18

Duties and taxes / Shipping information

Accepted Answer

All delivery, shipping, and international duties information can now be found on our Delivery & Duties page. This page provides clear guidance on dispatch times, courier details, and any duties that may apply when ordering from overseas.

For full details, please visit our Delivery & Duties (https://www.karlwilder.london/shipping-and-duties)page.

Question 19

What is the Chinese character (福) on the silver beads?

Accepted Answer

The Chinese character Fu (福) is a timeless emblem of good fortune, blessing, and harmonious energy. Traditionally placed on doors and windows during the Lunar New Year, it invites prosperity into the home. On our sterling silver beads, this character becomes a refined cultural gesture. 
A quiet wish for protection, abundance, and well-being carried with you each day.

Question 20

The meaning behind the silver signature square

Accepted Answer

The silver square frame is a subtle signature of Karl Wilder London. It surrounds the sterling silver bead with a refined, minimalist structure, creating a moment of balance and intention within the piece. Inspired by sacred geometry, the square has long symbolised grounding, stability, and the material world. It reflects the four elements, the four directions, and the quiet rhythm of the seasons.

Throughout global traditions, the square marks the realm of earth and form. In Chinese cosmology, the square represents the earth beneath the round heavens, expressing harmony between humanity and the wider cosmos. In spiritual architecture and mandala philosophy, the square signifies a protected space, a centre of clarity and order. Thinkers such as Carl Jung associated the square with the self in transformation, a step toward wholeness and inner alignment.

Within Karl Wilder London jewellery, the engraved silver frame expresses these ideas with contemporary restraint. It becomes a quiet moment of grounding around the central bead, a reminder to stay centred, stable, and connected. A small architectural accent that brings structure to the flow of each piece.

PRIVATE
ENQUIRIES

Come Say Hi

Wild Cottage Elephant Sanctuary

Fair Artisan Store Samui

Coming Soon

PRIVATE ENQUIRIES

Come Say Hi

Wild Cottage Elephant Sanctuary

PRIVATE
ENQUIRIES