Terms & Conditions

1. Agreement to Terms
 
1.1
These Terms and Conditions form a legally binding agreement between you and Karl Wilder London. They govern your use of www.karlwilder.london and all related services. By visiting the Site, you confirm that you have read and understood these Terms and that you agree to them. If you do not agree, you must stop using the Site immediately.
 
1.2
Our supplemental policies, including the Privacy Policy, form part of these Terms.
 
1.3
We may update these Terms at any time. The revised version becomes effective as soon as it is published on the Site. Continued use of the Site means you accept the updated Terms.
 
1.4
The Site is intended for users aged eighteen and above. Minors may use the Site only with parental consent.
 
1.5
All information on the Site is provided for general and educational purposes. It is not medical advice and should not replace consultation with a qualified professional.
 
 
2. Acceptable Use
 
2.1
You agree not to use the Site for unlawful or unauthorised activity. This includes commercial activity that has not been approved by us, misrepresentation of your association with the brand, or behaviour that conflicts with our policies.
 
 
3. User Information
 
3.1
You confirm that all information you provide is accurate and current. You are responsible for safeguarding your account details and for notifying us immediately of any breach or suspected breach at concierge@karlwilder.london.
 
3.2
We may suspend or close accounts that contain false or incomplete information.
 
 
4. User Content
 
4.1
If you choose to submit or upload any form of content, you grant us a perpetual and royalty-free licence to use, edit, and distribute that content for any purpose. We are not required to provide attribution.
 
4.2
All submitted content must comply with our usage standards. We may remove any content that does not meet these requirements.
 
 
5. Intellectual Property
 
5.1
All designs, images, text, and creative material on the Site are owned by Karl Wilder London or used under licence. They are protected under intellectual property law.
 
5.2
You may access the Site for personal and non-commercial use only. Reproduction, modification, or distribution of any content is prohibited unless we give written permission.
 
 
6. Third Party Links
 
6.1
The Site may include links to external websites. These are provided for convenience only. We do not endorse and are not responsible for third-party content or practices. You access third-party sites at your own risk.
 
 
7. Site Management
 
7.1
We reserve the right to monitor activity on the Site, restrict access, remove content, or act against any user who breaches these Terms.
 
7.2
You are responsible for using appropriate virus protection when accessing the Site.
 
 
8. Changes and Availability
 
8.1
We may update, change, or discontinue any part of the Site or its services at our discretion and without notice.
 
8.2
We are not responsible for interruptions, inaccuracies, or delays in service.
 
 
9. Limitation of Liability
 
9.1
The Site is provided on an “as available” basis. To the fullest extent permitted by law, we exclude all implied warranties.
 
9.2
We are not liable for indirect or consequential loss, unauthorised access, data breaches, viruses, or actions by third parties.
 
9.3
Our total liability to you is capped at the greater of five thousand pounds or the total amount you have paid in the six months prior to any claim.
 
 
10. Termination
 
10.1
You may close your account at any time by contacting us. We may suspend or terminate accounts that breach these Terms.
 
10.2
Users who have been removed from the Site may not create new accounts.
 
 
11. Mobile Applications
 
11.1
If you access the Site through a mobile application, you are bound by the terms of the relevant distribution platforms. Licences are non-transferable and governed by the rules of Apple, Google, or any other distributor.
 
 
12. General
 
12.1
Electronic communication, including email and online forms, satisfies any legal requirement for communication in writing.
 
12.2
These Terms form the entire agreement between you and Karl Wilder London.
 
12.3
These Terms are governed by the laws of Hong Kong. Any dispute must be brought before the courts of Hong Kong.
 
12.4
For enquiries, please contact concierge@karlwilder.london.